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Shipping & Returns

It may takes us 12 hours to prepare the shipment, once your order has been Delivered Notice: We will do our best efforts to make sure you receive the parcel in time but we are NOT responsible for service transit time. Transit times are provided by the carriers and may vary with package origin and destination, particularly during peak periods. If you do have a deadline for delivery please consult us first and if the parcel does not arrive on time it will not be an excuse to cancel your order.

Please write down your real and correct name and shipping address, including the postal code and your phone number carefully and completely when you ordering online. We will not be responsible for those unsuccessfully delivery caused by the incorrect customer name and shipping address.

General conditions
We ship goods through EMS / DHL for free to most countries of the world. Your product will be shipped in 2 business days. If any product is not available for shipment, we will notify you by email as soon as possible. Please allow 7-10 working days for delivery. Delivery time varies by geographic location. We are not responsible for the delay charger since we do not have control when the item is shipped out. And no alternative shipping form can be chosen from.

Return and Exchange
Your satisfaction is what we strive for. We offer a complete return policy for you. Before you want to return goods, please first contact us to discuss the problem you have. Most of the time we can solve the problem by giving the technical support and what you need to not send anything in return. If there are irremediable defects with the products, you can return them to us for repair or replacement under warranty.

Quality problems
In 30 days (from the date products were received), if you find the products you choose are not servicing in terms of color or size, it can be returned and replaced under the following condition. It is necessary to send back to us the products in original package (you will pay the shipping costs). Products should not have been used (except tryout). When we receive the returned products intact, we will replace it with new ones and ship them back to you. Shipping charges for the replaced products we send to you should also be charged to you. Before sending the items for replacement, please transfer, the shipping cost supplymentary to return the replaced items from us first. As soon as the payment is completed, we will replace the items sent from you.

Problems with quality
In 30 days (from date products were received), if you find products with quality problems (non-human factors or non-resistant external damage), can be returned and replaced. It is necessary to send back to us the products in original package (you will pay the shipping costs). When we receive the returned products intact, we will replace it with new ones and ship them back to you again. We will pay shipping charges for the replaced products we send to you. (Note: It is our quality control professional who give you a final judgment on whether quality problems are caused by personal factors or external damages not resilient. Purchased products will not be repaired, replaced or returned free of charge if your Quality problems are caused to be human factors or avoidable damage.)

Return and partial refund
Our website can not give you a full refund for non-quality issues, such as:
"The product does not look like the one in your picture."
"The product is not what I imagine it is."
"I'm not satisfied with this product."
In 7 days (after receiving the products of the date), if you request the return of the items purchased, due to the reasons mentioned above, it is necessary to send back to us the products in original package (you will pay the expenses of Shipping). When we receive the returned products intact, in addition to the shipping costs, we will also deduct a certain amount of management fee based on the total amount of the order and will give you a partial refund.

If you have any questions, please write to our Customer Service, we will offer you the return details.
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